Case Study 3 | Orthopedic Specialists of Massachusetts
An Orthopedic Practice
Needed Expertise Across
Two Separate Billing Tracks.
Standard AR dropped to 29 days. Workers comp AR fell from 58 to 46.
CASE STUDY 3
Orthopedic Practice | Workers’ Compensation Specialty
The Challenge
Dual Billing Complexity: Standard and Workers’ Comp
Orthopedic practices carry a unique billing complexity: a standard payer mix combined with workers’ compensation claims that demand separate workflows, longer AR timelines, and specialized follow-up. This practice came to MHS with AR running above benchmark on both tracks and a net collection rate that was leaving revenue on the table.
+$113,000
/month
Workers’ comp AR fell from 58 days to 46. Standard AR dropped from 36 to 29. Net collection climbed from 92% to 97% across the practice.
Standard Payer Results
Before and After MHS
Days in AR
Before: 36 days
29 days
Net Collection Rate
Before: 92.0%
97.0%
Bad Debt Rate
Before: 2.50%
1.90%
Workers' Compensation Results
Workers Comp Days in AR
Before: 58 days
46 days
Workers' compensation billing requires expertise that most general billing companies do not provide at depth. MHS brought dedicated WC billing protocols that cut 12 days from AR while simultaneously improving overall collection performance across the entire practice.
See What Expert Billing Can Do for Your Practice
Contact MHS today for a free consultation and discover how expert revenue cycle management can transform your organization's financial performance.